For some years now, Casino.com Against the strong competition on the online gambling market. The gambling portal was founded in 2007 and is thus one of the "oldly established" providers. That this is about serious offer acts, three important factors underlined: affiliation to the renowned Mansion Group, the license from Gibraltar and the many years of experience. In our casino test we have already taken a closer look at Casino.com.
Now I want with mine Casino.com Experience Report Add information about how it feels like players with the provider. Is the bonus actually good and how will I treat customer service? Can I manage the registry within a few minutes?
The test results:
Our review of Casino.com Casino
Also read our Casino.com Casino Test Report.
Our Casino.com Casino Test Report
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How is the registry going?
When registering, the classic login must be passed through. The first step is that the personal data like entering name, address and Co.. In addition, it is necessary to select a username. Continue with the confirmation of the e-mail address before the account is enabled, and a deposit can be made.
Basically it was already. Our Casino.com experiences Show that the registry is simple and within a few moments is done. No one is likely to stand here. If this happens, then the friendly customer service is available.
GOers who are more about mobile devices in the Handy Casino Of course, you can also play your registration via the smartphone or tablet from Casino.com.
What about the bonus?
At the Welcome bonus If it is not a simple match bonus, but here every player can look forward to neat extra. Of course, I dealt closer to the bonus offer, because after all, it's ultimately the Sales conditionswho decide on whether the bonus is considered good or as "bad".
First, it is easy to accept or reject the bonus, because it's easy to work over the pop-up window as soon as the first deposit was made and started with the game. The provider already receives a that it is a payable Casino bonus, also FAIRE BONUS CHRAVES having. These are clear and clearly set out directly under the bonus offer on the action side.
So I imagine a perfect bonus offer. Also, the percentages of the individual games, as they contribute to the fulfillment of the rollover specifications, are transparently demonstrated. Here is nothing to be kinky, hidden or bad readable. My ratings here: Top.
What is the handling of the page?
The gambling portal is professional Designed, which is due without the question of the long experience of the parent company. This will not be left to chance. Casino.com is one of the gambling portals, which goes after our experience with time and this shows in easy handling of the website, as well as the Mobile Web App.
Everything is important on the home page. The games are in Categories divided and who is looking for something specific, can that directly over the Filter search function Find. That means the provider provides all important information directly on the home page. By clicking on the buttons in the menu bar, the customer then reaches the individual subpages.
Here new customers will find themselves quickly and easily and then come up questions, then the possibilities of customer service are to be found down on the home page.
The game selection at Casino.com
For the software, Casino.com uses the most renowned software provider GOtechHowever, also offers games of other providers, such as, for example. Microgaming and NetEnt. After my Casino.com experience, the game offer is big enough, so every player will find exactly what he is looking for. The largest share makes the slot machines, some of which are equipped with lucrative features, such as free spins, wilds, scatters and more. There is also a good selection of table and card games like Roulette online, Baccarat and blackjack.
For players who like to Jackpot Hunt, there is a varied selection of slot machines with and without Progressive jackpot. In addition, the playing portfolio is rounded off by games like Pai Gow Poker, Pinball Roulette and Craps. Each of the games is convincing not only through certified and non-manipulated random generators, but also by excellent quality in the graphics and sound quality.
A big advantage is that the players do not have to get used to a new surface, because the mobile app resembles the desktop version and is serviced comfortably via the touchscreen. Again, the games convinced us through outstanding graphics and class sounds.
Das Live Casino
In addition to GOtech, Netent for play fun ensures the Live dealer tables. The selection can be seen quite, because of classic casino games like roulette, blackjack and baccarat, different versions are offered as well as from Poker.
However, the live casino can only be entered when the player has an active player account and a credit. The live dealers know their crafts exactly and conduct competently through the game. It should be noted that it is possible to chat with the dealers, and the camera perspectives are adjustable.
How is it ordered about the support of casino.com?
First, a bad news: because at Casino.com exists No live chatBut fortunately, there is still good options and around the clock, 365 days a year. The customer support can be reached Phonehotline or E-mail. What is gratifying is that customer support can be found quickly and easily via left menu bar.
While there are a free hotline for the English customers, there is only one for the international customers and thus also for the players from Australia paid telephone number. In the case, it is advisable to access e-mail .
There is also one FAQ area who hides directly behind the "Help" button and here are the answers to find questions that are most common. Often it is no longer necessary to the customer service.
The payouts in the cost case in casino.com
The profit payments take place according to our Casino.com experiences within two to three days. This creates no long waiting times here. However, at the first Payment A little more time is scheduled, because here it is necessary to verify the personal data.
The documents that are required can be uploaded directly to the customer account. If this is done, customer support checks whether the data corresponds to the truth. Only then does it lead to the payment. This process is unique and has nothing to do with rip-off or fraud, but thus the provider follows exclusively the Specifications of the regulatory authority.
How is it to order the player protection at Casino.com?
In recent years, Casino.com has repeatedly proved that here everything serious and for sure Approach. The data transfers and financial transactions are made via a secure SSL connection And can not be intercepted by third parties. The customer funds themselves are managed on a separate trust account and is thus separated from the assets of the provider.
As it is about the safety and protection of the players, also proves the license of the Gambling Commission of Gibraltar. In addition, Casino.com is committed to the Protection of the players In which the possibility consists of commitment, loss and deposit limits.
Advantages and disadvantages of the Casino.com Casino
- License of Gibraltar
- VIP program
- Transparent bonus conditions
- Fast and secure payouts
- No live chat
- No free telephone hotline
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